Bluebell Kitchen

Bluebell Kitchen Frequently asked questions

Frequently Asked Questions

We love the look of your bespoke wedding cake designs, how can we order one?

Get in touch!  All of our bespoke wedding cakes have been created as inspiration for you so that we can design and make a unique wedding cake for you.   Send us an email or phone us on 01622 210980 and we can chat through all of your ideas.

We always recommend that you come for a tasting (definitely the best bit of ordering any cake) at Bluebell Kitchen headquarters. 

Tasting Weekends

We hold our Bluebell Kitchen Tasting Weekends throughout the year.  

Our Tasting Weekends are strictly by appointment only and enable you to spend some one to one time with us to discuss designs, flavours and costs.

Consultations for your bespoke wedding cake are held at our studio in Maidstone, Kent and there is a non-refundable £15.00 fee payable in advance.  The non-refundable fee of £15.00 will immediately be deducted from the cost of your wedding cake should you then decide to order from us.  Fees are paid for in advance of the consultation to confirm the appointment.  

We also hold “secret” invitation only tastings to try out new flavours…keep a look out for your invitation!

I can’t attend a Tasting Weekend, do you offer an alternative?

We realise that not every client can attend a cake consultation in person.  We offer a Cake Taster Box and telephone consultation as an alternative.  Cake Taster Boxes are £15.00, which will immediately be deducted from the cost of your wedding cake should you decide to order from us.  They contain up to six flavours.  We try to accommodate flavour requests where possible, but usually include our most popular flavours in the Taster Box.  They are posted every two months.  Please contact us to find out the next posting date and flavours for our Taster Boxes.

Do you bake your own cakes?

Of course we do!  There is no buying of pre-made mixes at Bluebell Kitchen…we shudder at the thought.  Much as we would like to employ a greaser and liner of the cake tins we even do that too!

In fact all of our cakes and sweet treats are baked at Bluebell Kitchen using only the highest quality ingredients including free range eggs and Fair Trade chocolate to achieve our incredible flavours.  Using only the most flavoursome ingredients, we believe they really do taste as scrumptious as they look.

How far in advance should we order a cake from you?

* Wedding cakes:

We recommend that you book your wedding cake approximately 6 – 9 months in advance of your wedding date subject to availability.  We do take bookings up to 2 years in advance for those who like to plan!

However, don’t worry if you suddenly realise that there are only 2 months until your wedding and you just haven’t found a wedding cake design that you like, do get in touch because we can occasionally accommodate last minute requests.

* Wedding Favours:

Subject to availability our macarons, Cake Jars of Delight, cookies and meringues can be ordered up to one month before your wedding.

* Chocolate Delight Celebration Cakes:

For our celebration chocolate drip cakes, we ask for 3 days notice for single tiered cakes and 1 week’s notice for multi tiered cakes.

We do try to accommodate clients where we can.

Please note:  We do not make fondant character style celebration cakes.

What flavours do you offer?

At Bluebell Kitchen we specialise in making delicious cakes in all sorts of flavours.  Have a look at our cake menu for ideas.

We bake everything from a homemade Madagascan vanilla Madeira sponge to Elderflower and Pink Lemonade.  To these you can add all sorts of butter creams, curds, ganaches and jams to make them really wow.  

What can you make for those of us on restricted diets?

All of our cakes contain wheat (gluten), egg, dairy and soya as standard. 

Our cakes are vegetarian (unless you order marshmallows), but not vegan.  We do not offer egg free cakes.

We do make dairy free and “without gluten” cakes, please contact us by email or on 01622 210980 to discuss flavour options.

Our macarons are made without gluten i.e. do not include any ingredients that contain gluten.  They cannot be described as gluten free because they are created in a kitchen where other products containing gluten are also made.  However, we do try to make every effort to avoid any cross-contamination.

We will always provide you/ your venue with a list of any allergens that may be applicable and this information must be signed for.

Nuts!

We cannot, repeat cannot (!) make nut free cakes.  We work from a small kitchen so can never guarantee that traces of pesky nuts won’t appear.

Ok, let’s be blunt how much are your wedding cakes?

The price of our bespoke wedding cakes depends on many factors and it is often underestimated how long a wedding cake can take to create.  This is particularly true of bespoke designs and is dependent on the amount of design and sugar work that goes into their creation and of course how many people you want to serve. 

Our bespoke fully iced wedding cake designs are based on three price levels from a simple iced cake (level one), additional decoration (level two) to highly intricate decorations and designs involving a lot of sugar piping and sugar flowers (level three).   To give you an idea a simple iced cake (price level one) serving approximately 95 coffee portions starts from £465.00, whilst a highly intricate design (price level three) serving approximately 95 coffee portions starts from £585.00.  

Other sizes and customisations including “naked” style cakes are also available, prices will vary accordingly.

Oh it’s only a cake…I can do that.  

Be that as it may, with a wedding cake you are not simply paying for eggs, flour, sugar and a quick blob of icing.  We spend time with you discussing your dream design, considering what colours would work best with that design, sketching, researching and above all else making everything including all of our sugar flowers by hand.  We want to make you a cake that matches your personality and if it means meeting with you multiple times until you know exactly what you want then we are more than happy to do that.  In fact we like to keep in touch with you in the months building up to your wedding, even if its just an email to say hello!  The best thing is to contact us and we can go from there.  

We are on a budget, but want a handmade cake…help!

If you are on a budget please tell us as you would be amazed with what we can come up with.  

Naked style wedding cakes and even buttercream wedding cakes finished with fresh flowers are a fantastic option.  Our naked cakes start from £335.00 serving approximately 95 coffee portions.  

Alternatively, how about turning one of our Chocolate Delight Celebration Cakes into your wedding cake.  There are all sorts of styles available from Macaron Madness to Rainbow Bright, Oh What a Delight!  Please note that only one flavour option is available per Chocolate Delight Celebration Cake…although there are a selection to choose from for each style and delivery costs do apply. 

I would like my cake to be decorated with fresh flowers.

We receive lots of requests for our wedding cakes to be decorated with fresh flowers.  We can liaise directly with your florist regarding fresh flowers providing dimensions of your wedding cake and sketches etc.  However the cost of the fresh flowers are arranged directly between you and the florist.

Please note:  some fresh flowers are not suitable for cake decoration.  Your florist should be aware of this and be able to answer any questions on a flower’s toxicity.  Bluebell Kitchen cannot be liable for any contamination to your wedding cake from the misuse of fresh flowers.  Further details regarding fresh flowers and other inedible items can be found in our terms and conditions, which are provided on ordering a cake from Bluebell Kitchen. 

Do you deliver wedding and celebration cakes?

We always offer to deliver and set up your wedding cake for you to take away all that last minute stress.  Generally we offer an inclusive delivery and set up service for our bespoke wedding cakes.   However, please note that occasionally additional delivery charges may apply.  

We do not offer a delivery and set up service for celebration cakes or wedding/ party favours as standard.  These are available to collect from Bluebell Kitchen at an agreed time.  If you would like us to deliver these for you a delivery charge will apply. 

Where are you based and where do you deliver to?

We are based in Maidstone in Kent so are perfectly placed to deliver throughout the South East including London, Essex, Sussex, Surrey and of course Kent.

What are your opening hours?

All of our cakes and sweet treats are baked to order so we are open Monday to Saturday strictly by appointment only.  We are closed on Sundays (except for wedding cake deliveries)…yep, even cake designers need some sleep!  

Cakes baked with love