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Kent Online Cake Shop

Scrumptious Celebration Cakes, Macarons & Afternoon Tea

PLEASE NOTE:  We are closed between Sunday 4th April 2021 - Monday 12th April 2021

Indulge in our cake takeaway and delivery to you experience, where you can enjoy treats from a luxury afternoon tea delivery at home to savouring every slice of your hand painted cake.  Or, feast your eyes over the little box of happiness that is your selection of pastel hued macarons.  Or, treasure your French macaron celebration cake with layers of light, sumptuous sponge filled with lavish homemade buttercream.  Every time your order from our online cake shop you will receive a personalised handwritten card from us to you, celebrating your special occasion.

Erica and Charlie, your go to cake makers in Maidstone, Kent will personally bake, test and decorate every one of our cakes .  Did you know, we include all of our own flavoursome jams in every celebration cake your order from our online cake shop?

Our cakes and macarons include exquisite vegan, dairy free and gluten free options where possible - please note this is not currently possible for Afternoon Teas.  Now you too can have your cake and eat it.   Click on our FAQs for more information or get in touch.

Everyone needs to find the time for a little deliciousness.  Why visit every cake shop in Maidstone when our online cake takeaway and delivery experience is waiting for you to choose your favourite and have it personally baked and delivered to your door.

Frequently Asked Questions

Got a question about ordering your cake? We hope we have answered everything below, but if you can’t find the answer here, please email us with your question. We are here to help you.

How do I place an order?

Simply click on the design that you love and choose the size, flavour and dietary requirement. If you experience any problems, please phone us on 01622 210980.

Can I order over the phone?

Yes we can take your order over the phone and then invoice you directly – we’re unable to take card payments over the phone. Please note your order is not confirmed until full payment is made.

Do you offer vegan, free from dairy, without gluten?

Yes we offer delicious plant based cakes, without dairy products and without gluten products where possible.  Please note we cannot offer this service for our Afternoon Teas. When you choose a cake design (if applicable) you can choose to opt for a vegan, without dairy or without gluten.

We aren’t a specialist bakery and use a lot of wheat flour (gluten), milk, eggs, soya, sulphites and nuts in our kitchen as standard.

Please note that all cakes and bakes are made using equipment that handles wheat (gluten), butter (milk), eggs, milk, soya, sulphites, nuts.

All of our products are UNSUITABLE for nut allergies.

If you have any specific allergen requests please don’t hesitate to phone us on 01622 210980 or email us, before ordering.

Will you provide allergens details?

Yes, a full allergen list can be found on each cake/ cookies/ macaron product page. We also provide a full allergen list on collection/ postal delivery.

Please note that all cakes and bakes are made using equipment that handles wheat (gluten), butter (milk), eggs, milk, soya, sulphites, nuts.

All of our designs are UNSUITABLE for nut allergies.

How far in advance do I need to place my order?

We request a minimum of 5 days’ notice for an order. Dates can fill up quickly, so we always recommend ordering as early as possible.

If you want to pre-order in advance for a particular date, no problem just add a message into the ‘notes’ section when you order.

When is my order confirmed?

Online orders are confirmed once you receive an order confirmation by email and a personalised email from Erica and Charlie to confirm your postal delivery/ collection date. Please note that no orders are confirmed until payment has been received.

Where’s my order confirmation?

Please check your junk/ spam folder if you don’t receive your order confirmation within 24 hours of booking. If you have any questions please phone 01622 210980.

Can I make changes once I’ve placed my order?

Once your order is placed, we cannot make any changes to your order.

Can you post my order?

Postal delivery is available for macarons, hand painted cakes and afternoon tea. We use Royal Mail Special Delivery next day delivery service. We cannot guarantee the exact delivery time, but will email a tracking number to you once your item is posted.

Our online cakes selection are generally posted to arrive on Tuesday to Saturday.

Please note: We deliver to mainland UK only – we cannot deliver to Guernsey, Jersey, Northern Ireland, Scottish Highlands & Islands, Scilly Isles and the Isle of Man due to next day delivery not being guaranteed.

How much is postage?

We use Royal Mail Special Delivery next day delivery service. We cannot guarantee the exact delivery time, but will email a tracking number to you once your item is posted.

Our online shop orders are posted Monday to Friday to arrive via Royal Mail Special Delivery on Tuesday to Saturday.

Postage costs are:

Monday to Thursday (for Tuesday to Friday delivery) - £8.50

Friday (for Saturday delivery) - £10.50

Please note: We deliver to mainland UK only – we cannot deliver to Guernsey, Jersey, Northern Ireland, Scottish Highlands & Islands, Scilly Isles and the Isle of Man due to next day delivery not being guaranteed.

Will I need to sign for my postal delivery?

We post all of our postal orders by Royal Mail Special Delivery. Yes, you will need to sign for your delivery.

It’s your responsibility to ensure that you have given Bluebell Kitchen your correct delivery information and telephone number, and that someone is available to receive your order. We accept no responsibility for any loss or consequential loss by you as a result of incorrect information. More information is detailed in our Terms and Conditions on ordering.

Can I collect my order?

Of course, we love to meet our clients! Collection is available from our studio in Maidstone, Kent. We will email our home-based studio address when your order is confirmed by Erica and Charlie. If you don’t receive this within 24 hours of ordering please check your spam/ junk folder.

We’ll arrange the best time with you to collect your order. Any problems on the day, please don’t hesitate to phone us on 01622 210980.

"The afternoon tea is a MUST...macarons melt in your mouth, cookies lovely and as for the chocolate cake...magnificent flavours, moist and incredibly moreish. Erica and Charlie, you are magicians in the kitchen”

Silv, Luxury Afternoon Tea