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Ready to Order Scrumptious Cakes, Macarons and Afternoon Tea

No feast is complete without a cake!

Our luxury cakes and macarons can be enjoyed at any time from our online shop selection.   Our moist, indulgent and sublime gourmet flavours ensure your cake is irresistibly delicious. We make all of our own flavoursome jams and conserves. Choose your favourite cakes and macarons for delivery or collection from our studio in Maidstone, Kent.

Everyone needs to find the time for a little indulgence. Our selection includes hand painted Christmas designs, sumptuous rich chocolate drip, moreish macarons and handmade gingerbread to name a few. These are made just for you or as a delicious gift.   Want to know more?  Simply click for our FAQs or get in touch.

Our cakes and bakes include exquisite vegan, dairy free and without gluten options (where possible).

We request a minimum of 5 days’ notice to order your cakes and macarons for delivery or collection from our studio in Maidstone, Kent. Dates can fill up quickly, so we always recommend ordering as early as possible.

Frequently Asked Questions

Got a question about ordering your cake? We hope we have answered everything below, but if you can’t find the answer here, please email us with your question. We are here to help you.

How do I place an order?

Simply click on the design that you love and choose the size, flavour and dietary requirement. If you experience any problems, please phone us on 01622 210980.

Can I order over the phone?

Yes we can take your order over the phone and then invoice you directly – we’re unable to take card payments over the phone. Please note your order is not confirmed until full payment is made.

Do you offer vegan, free from dairy, without gluten?

Yes we offer delicious plant based cakes, without dairy products and without gluten products where possible. When you choose a design (if applicable) you can choose to opt for a vegan, without dairy or without gluten.

We aren’t a specialist bakery and use a lot of wheat flour (gluten), milk, eggs, soya, sulphites and nuts in our kitchen as standard.

Please note that all cakes and bakes are made using equipment that handles wheat (gluten), butter (milk), eggs, milk, soya, sulphites, nuts.

All of our products are UNSUITABLE for nut allergies.

If you have any specific allergen requests please don’t hesitate to phone us on 01622 210980 or email us, before ordering.

Will you provide allergens details?

Yes, a full allergen list can be found on each cake/ cookies/ macaron product page. We also provide a full allergen list on collection/ postal delivery.

Please note that all cakes and bakes are made using equipment that handles wheat (gluten), butter (milk), eggs, milk, soya, sulphites, nuts.

All of our designs are UNSUITABLE for nut allergies.

How far in advance do I need to place my order?

We request a minimum of 5 days’ notice for an order. Dates can fill up quickly, so we always recommend ordering as early as possible.

If you want to pre-order in advance for a particular date, no problem just add a message into the ‘notes’ section when you order.

When is my order confirmed?

Online orders are confirmed once you receive an order confirmation by email and a personalised email from Erica and Charlie to confirm your postal delivery/ collection date. Please note that no orders are confirmed until payment has been received.

Where’s my order confirmation?

Please check your junk/ spam folder if you don’t receive your order confirmation within 24 hours of booking. If you have any questions please phone 01622 210980.

Can I make changes once I’ve placed my order?

Once your order is placed, we cannot make any changes to your order.

Can you post my order?

Postal delivery is available for macarons, hand painted cakes and gingerbread. We use Royal Mail Special Delivery next day delivery service. We cannot guarantee the exact delivery time, but will email a tracking number to you once your item is posted.

Our online cakes selection are generally posted Monday to Thursday. A Saturday Special Delivery service is available. Additional postage costs apply.

How much is postage?

We use Royal Mail Special Delivery next day delivery service. We cannot guarantee the exact delivery time, but will email a tracking number to you once your item is posted.

Postage costs are:

Weekday deliveries £7.50

Saturday deliveries £14.00

Will I need to sign for my postal delivery?

We post all of our postal orders by Royal Mail Special Delivery. Yes, you will need to sign for your delivery.

It’s your responsibility to ensure that you have given Bluebell Kitchen your correct delivery information and telephone number, and that someone is available to receive your order. We accept no responsibility for any loss or consequential loss by you as a result of incorrect information. More information is detailed in our Terms and Conditions on ordering.

Can I collect my order?

Of course, we love to meet our clients! Collection is available from our studio in Maidstone, Kent. We will email our home-based studio address when your order is confirmed by Erica and Charlie. If you don’t receive this within 24 hours of ordering please check your spam/ junk folder.

We’ll arrange the best time with you to collect your order. Any problems on the day, please don’t hesitate to phone us on 01622 210980.

"Incredible cakes - each one is a different theme, they look amazing and taste even better - each complete with a silky soft centre.”

Katie