Privacy Notice and Cookies
Who Are We?:
Bluebell Cake Design Ltd trading as Bluebell Kitchen processes your personal information in accordance with this privacy notice and in compliance with the relevant Data Protection Regulations and Laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Bluebell Cake Design Ltd Company Number: 13983346
Registered Address: 6 Abbots Field, Maidstone, Kent, ME16 8QQ
Information That We Collect
Bluebell Kitchen processes your personal data to meet our legal, statutory and contractual obligations and to provide you with our goods. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from you is:
Name
Address
Email address
Telephone number
Mobile number
Any other relevant information pertaining to your order
We collect information in the follow way:
Online appointment calendar booking via a third party appointment calendar booking system, cake consultations, follow up meetings, telephone calls, emails, letters and class bookings.
How We Use Your Personal Data
Bluebell Kitchen takes your privacy very seriously and will never disclose or share your data without your consent, unless required to do so by law, or in connection with the provision of our services for your wedding/celebration event. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice.
The purposes and reasons for processing your personal data are detailed below:
- We collect your personal data in order to provide goods, and ensure that the items to be supplied by Bluebell Kitchen to you are as agreed in our quote/ invoice.
- To answer questions and queries and also to request testimonials. We may use the information given to improve our products.
- We may occasionally send information about new products, special offers or other information which we think you may find interesting If you do not wish to receive marketing information you can opt out at any time by letting us know.
- To send you information required by law, eg changes to our Privacy Notice, or to send you details of changes to the services we provide.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
Control of Your Personal Data
You have the right to request information about any personal data that Bluebell Kitchen holds about you at any time. If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/ or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so. At which point you will be notified.
You also have the right to request the erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws, as well as to withdraw to any agreed direct marketing from us.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request. This is to ensure that your data is protected and kept secure.
You can contact us by email at info@bluebellkitchen.co.uk
Security of Your Data
Bluebell Kitchen takes every reasonable measure and precaution to protect and secure your personal data. We have put suitable physical, electronic and administrative procedures in place to safeguard and secure your personal information.
How Long We Keep Your Data
Bluebell Kitchen only retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK Tax Law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be reviewed and archived or securely shredded.
Use of Cookies
Our website uses cookies. Cookies are small data files of information sent to your computer and stored on your hard drive to allow our website to recognise you when you visit. Cookies collect statistical data about your browsing, ie which pages are more popular but do not identify you as an individual. Cookies enable us to provide you with a better website. Most web browsers automatically accept cookies. It is possible to disable cookies by changing your browser preferences if you prefer. Please note, this may prevent you from taking full advantage of our website.
Links to Other Websites
Our website may contain links to other websites. If you decide to use these links and leave Bluebell Kitchen’s website we cannot be responsible for the protection and privacy of any data you may give these other websites, and you should look at their specific privacy notices. Bluebell Kitchen takes no responsibility for other companies’ privacy notices.